> ## Documentation Index
> Fetch the complete documentation index at: https://docs.stablepay.global/llms.txt
> Use this file to discover all available pages before exploring further.

# Limits & EDD

> Transaction limits and Enhanced Due Diligence

## Lifetime Limit

After completing KYC, every user is given a lifetime transaction limit. This is the cumulative total across all transactions on the platform.

Once a user reaches this limit, they cannot create new transactions until Enhanced Due Diligence (EDD) is completed.

## Enhanced Due Diligence (EDD)

EDD is a risk-based compliance process triggered by specific indicators — not a fixed threshold.

### EDD Triggers

EDD is mandatory for:

* **High-risk customers** — based on occupation, geography, transaction patterns, or product usage
* **Politically Exposed Persons (PEPs)** — or their close associates
* **Non-profits and NGOs**
* **Unhosted wallet transactions**
* **ML/TF/PF risk indicators** — such as use of mixers, privacy coins, or rapid fiat-crypto cycles

### Process

1. Risk indicator is detected (automatically or during manual review)
2. New transactions are blocked until EDD is completed
3. User is notified and a form is shared to collect source of funds information
4. Our compliance team reviews the submission
5. Upon approval, the user's transactions are unblocked

<Note>
  EDD is currently a manual process. Contact our team to initiate or complete EDD for a user.
</Note>

## Need Help?

For questions about limits or to initiate the EDD process, reach out at [hello@stablepay.global](mailto:hello@stablepay.global).